Email Communications at Austin Peay
Email is the foundation of campus communication at Austin Peay State University. Reach departments, divisions, or the entire community using recommended channels, protocols, and best practices for professional, effective, and accessible mass email.
Channel details, approval steps, university standards, and support resources are organized below to help ensure the right message goes to the right audience.
Be sure to visit our page on promoting events to learn how you can effectively share your campus events with the community!
Section Highlights
Campus email channels, channel comparison, and guidance on whether to use The Gov Says, FYI Newsletter, Governor’s Guide, or Department/Unit emails.
Sender requirements, accessibility and content guidelines, and compliance expectations for all mass emails.
A clear, actionable process for planning, drafting, reviewing, and sending messages, plus a detailed submission checklist.
Official email request forms, pre-approved templates, training opportunities, and troubleshooting support.
Email Channels at a Glance
Channel | Audience | Purpose & Frequency |
---|---|---|
The Gov Says | All Students and Employees | Critical or urgent university-wide news; as needed |
FYI Newsletter | All Employees | Weekly employee news, events & Updates |
Governor's Guide | All Students | Weekly digest of student news, opportunities and deadlines |
Department or Unit Emails | Targeted Groups | Departmental or unit announcements & updates; as needed |
Quick Access
Processing Time & Measuring Success
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Processing Time: Please allow at least 3 business days for standard mass email requests. Clearly mark urgent requests and notify the Public Relations & Marketing office by phone for expedited processing.
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Tracking & Success: APSU tracks email metrics such as open rates and engagement to improve future communications and ensure your message is reaching its audience effectively.
Need assistance or have a question?
Contact Public Relations & Marketing at news@apsu.edu or 931-221-7868.
Let’s work together to keep the Austin Peay community connected, informed, and engaged.